FAQ

How many people does each villa accommodate?

My children are young and we don’t want to be separated but we’re more than 5 people. Can we stay in one villa?

What are the rates for the 3rd or 4th guests sharing the same villa?

What is the rate for the additional 5th guest sharing the same villa?

What is the travelling time from Singapore to Nongsa, Indonesia?

Which is the nearest ferry terminal in Batam to Montigo Resorts?

How do I make my ferry booking?

What is the ferry schedule?

What time is check-in and check-out?

I’m arriving early in the morning, can I request for early check-in?

Can we request for villas to be arranged side by side?

Can I store my luggage if I arrive early at the resort?

Are there connecting villas at Montigo Resorts?

Do all villas come with a private pool?

How many bedrooms are there to a villa?

Is there a kitchenette in the villa?

What time is breakfast available?

I would like to book the in-villa BBQ on Saturday, is it available?

Can we bring our own food and use the BBQ facility?

What is included in the BBQ rental fee of IDR885,000++ ?

Do you have water sport activities at the resort?

What activities do you have at the resort?

Can I use Singapore Dollars at the resort?

Which credit cards are accepted at Montigo Resorts?

Can I book a taxi and bill the charges into my villa?